BSc (Hons) Occupational Therapy
Director
Case Manager
Registered
BABICM Advanced Member
If you are interested in becoming a case manager please email your CV to enquiries@activecasemanagement.co.uk
We look forward to hearing from you.
We have a number of clients who require support workers. If you are interested in working under the supervision of the Case Manager, to be part of a team providing support for our clients please email your CV to enquiries@activecasemanagement.co.uk
Wigan Investment Centre,
Waterside Drive,
Wigan
WN3 5BA
© 2023 Active Case Management. Website by ATTAIN
Louise qualified as an Occupational Therapist in 1996, before gaining hospital-based experience in various clinical fields and going on to specialise in Acquired Brain Injury in 1998. She has clinical expertise and significant experience in Cognitive Rehabilitation and, for eight years Louise was the Clinical Coordinator of an Interdisciplinary Specialist Rehabilitation Team within the NHS whilst also carrying a caseload of patients whose needs were highly complex and challenging. Using a Case Management Approach to pull together and co-ordinate all appropriate services, she ensured the best possible outcome for her patients. Since 2010 Louise has worked in the private sector as a Clinical Case Manager, holding a caseload of clients whose needs cover the whole spectrum of impairment including highly complex medical and psychosocial presentations. In 2004 she qualified as a Registered Intermediary and is accredited by the Ministry of Justice to work with vulnerable witnesses in this role as part of the Witness Intermediary Scheme. Her expertise and skills are also sought within the criminal justice system to facilitate communication with vulnerable defendants. In January 2016 she became the first Intermediary to facilitate communication with a vulnerable claimant during a civil trial. Louise has trained new Intermediaries and also assists to train the Police on working with vulnerable witnesses. Furthermore, she has spoken at numerous conferences on the topic of Intermediaries and other special measures for vulnerable people within the Courts. Louise is very proud to be a Trustee and Professional Advisor to Headway Preston and Chorley. Furthermore, she holds professional registration with the Health Professions Council and the British Association of Occupational Therapists, and is a member of The British Association of Brain Injury Case Managers. When not working Louise enjoys watching a lot of live music, upcycling furniture, and is kept busy driving her children around.
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Katie’s background is in Social Work. Born and bred in Wigan, her experience is predominantly based around children and adults with learning disabilities or brain injuries, and she has extensive experience in the management of large teams of support workers in residential and rehab settings. Katie has worked with children transitioning to adulthood and has experience of working with clients both within their homes and in residential settings. For two years she specialised in working with clients who present with sexualised behaviours and disinhibition, where intervention has prevented serious safeguarding issues from occurring. In her role as a Clinical Case Manager, Katie’s experience includes managing adults with severe cognitive and physical disabilities; she has extensive experience in setting boundaries and safeguards, including providing education to support workers and clients around the use of social media. Katie is registered with HCPC and BASW.
In her free time, she likes to spend time with her family and walking her dog, Maggie. Katie also enjoys music and going to concerts- her most recent favourite gig was watching Noel Gallagher, but she’s keeping very quiet about the artists she liked before her musical tastes developed!
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Adam is a case manager and has extensive experience of working with people with acquired brain injury, beginning his career as a Brain Injury Rehabilitation Support Coach in May 2010 at TRU Ltd. During his nine-year employment at TRU, Adam worked in various roles, including Shift Supervisor, Team Leader and Rehabilitation Programme Coordinator. Whilst in the role of Team Leader, Adam assisted in the facilitation of specialised training, to support staff in developing their understanding of brain injury and how to provide effective rehabilitation. As a Rehabilitation Programme Coordinator, Adam supported clients in setting person-centred goals, with a focus on goal attainment. He believes in the importance of individuals being empowered and encouraging to make decisions based on their preferences, whilst ensuring dignity and privacy are always respected. Adam has a broad understanding of the impacts that a brain injury can cause, with experience of implementing and the coordination of rehabilitation pathways. He has supported individuals with a wide range of complex needs and developed bespoke care plans that are focused on the individual. Adam has worked within multi-disciplinary teams to support the rehabilitation journey of clients, promoting their independence, whilst liaising with the relevant services to facilitate clinical therapy needs. With an approachable nature and calming influence, Adam is highly motivated in achieving the best outcomes for his clients. When not working, he enjoys spending time with family and entertaining his two ‘boisterous’ Labradors. Having played football for over 20 years, Adam hasn’t got round to hanging up his boots just yet.
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Kath qualified as a Social Worker in 2013. Prior to qualifying, Kath worked with informal carers, vulnerable adults with complex needs, as well as older people with dementia and vascular brain damage. This experience helped Kath to develop an excellent understanding of the issues that many carers encounter and how supporting carers to undertake their role is imperative to the well-being of the client. Kath started her Social Work career in adoption services where she developed an in-depth knowledge of the impacts of trauma on brain development. Her role involved supporting children with additional needs, including neurological conditions, sensory processing difficulties, complex emotional and behavioural issues. Kath was instrumental in implementing permanency plans for vulnerable children as part of a multi-disciplinary approach, which involved assessments of their cognitive and physical needs. Kath gained substantial experience of completing professional reports for Family Courts and Professional Panels. Kath also acted as a guest lecturer to several universities where she discussed contemporary issues in adoption practice to Social Work students. Kath started to work as a Case Manager in April 2018. Kath managed complex cases and worked with children, adolescents and young adults with a wide range of needs at both the pre-settlement and post-settlement stages of litigation. Kath regularly reviewed and monitored client’s rehabilitation plans and goals to ensure that the client’s needs were consistently met through effective case management. Equally, Kath recognised the importance of helping clients to achieve personal goals and acted as advocate for her clients. Kath incorporated a systemic approach to her case work, as she recognises that it is important to ensure that the whole family is supported in order to meet the client’s needs. Kath was able to work in partnership and build good working relationships with clients, their families and professionals. Kath joined the Active Case Management team in November 2020. She will be utilising her Case Management and Social Work skills to build positive relationships with her clients and achieve the best possible outcomes for them. When Kath is not working she enjoys spending time with her family, kicking a ball about in the park, visiting new places, watching films and the UFC.
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Michaela is a registered Physiotherapist starting her career in the NHS in 2009. She worked across hospital, residential and community settings including major trauma, neurorehabilitation, brain injury, neurosurgery, respiratory, orthopaedics and musculoskeletal. She has knowledge and comprehensive skills for assessment, diagnosis, and treatment of complex caseloads. She delivers individualised and client centred rehabilitation programmes including goal setting, functional assessments, equipment provision and education. Michaela also spent 2 years working as a Functional Disability Assessor for the Department for Work and Pensions before moving to Active Case Management. As a disability Assessor she conducted capability assessments on those living with complex neurological and medical conditions and/or disability. This time allowed for advanced skills in conflict resolution and multi disability assessment with management of challenging clients in emotional crisis. Michaela easily builds positive therapeutic relationships with clients, their families, and the wider multi-disciplinary team to achieve the best possible outcomes. Throughout her career she has provided mentorship, training, and performance management of staff. Michaela is registered with the HCPC and BABICM. Michaela was born and raised in Salford and has spent time living in New Zealand. She enjoys walking her dog Stanley, listening to live music or vinyl’s, and spending time with her family.
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Trish is a Clinical Case Manager with a background in Nursing, predominantly working with Children and Young Adults specialising in health, wellbeing and safeguarding. Throughout her nursing career she has shown the ability to adapt her communication skills in order to appropriately liaise with Clients of all ages, families and other professionals in order to provide the highest possible standard of care. Her roles within the School Health Team and Immunisation Team have required her to manage large demanding caseloads whereby she has always ensured that she is organised and able to prioritise her work with excellent time management skills.
As a Clinical Case Manager Trish provides the provision of clinical assessments of people with catastrophic injuries. She develops goals-based treatment programmes and coordinates specialist rehabilitation teams to achieve the best possible outcomes for her clients. Trish assembles bespoke packages of care to maximise safety and independence for her clients whilst also providing support for family members. She always pays close attention to detail in reporting and recording client related information.
Trish is a friendly, approachable and sociable Clinical Case Manager with strong leadership skills and experience in managing clinical risk and safeguarding, she is organised, efficient and has excellent communication skills.
In her spare time she enjoys time with Family and her Cockapoo Humphrey, she hopes to one day own a Motorhome and travel the UK and Europe.
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Catherine is a case manager with a background in Medicine. During her medical training and whilst working as a doctor, Catherine has been involved in the treatment and care of people with a variety of conditions affecting the brain and nervous system. Having knowledge of the specialist Neurology teams and the whole MDT, Catherine has been part of the planning and delivery of personalised rehabilitation programmes.
Catherine has more recently been working in the field of medical negligence, assisting solicitors with the assessment of cases in the early stages of litigation.
Having a friendly and caring nature, Catherine considers all aspects of a client’s life in her assessments, being committed to working with the family and all professionals to maximise the client’s quality of life and achieve their potential.
When not working, Catherine enjoys walking with her mischievous springer spaniel and golden retriever, spending time with family, and coaching primary group athletics at her local club.
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Prior to social work, Stacey began her career in 2002 within residential services supporting children and young people with learning disabilities, neurological, sensory processing disorders and challenging behaviours. Stacey’s role focussed on behaviour analysis and individualised support plans to improve daily lived experiences and outcomes. Stacey has experience of and has used many alternate communication methods to aid understanding and has much experience of supporting people who have experienced the effects of childhood trauma.
Prior to case management, Stacey’s career was based within statutory social work in children’s services. Her role was primarily to undertake comprehensive and holistic assessments of children and their families, identifying need, risk, strengths, and challenges, and then formulating and leading multi-agency plans of support. This included work with Children in Need, children subject to Child Protection, Children Looked After by the Local Authority, Children with Disabilities, and assessments of carers.
As a case manager, Stacey supports both children and adults. Her passion has always been supporting people through a strengths-based approach and believes strongly that all individuals should be afforded dignity and respect, as well as being empowered to express their preferences and make their own decisions. Stacey has always been a staunch advocate of the people she works with. Her manner is a calm and empathic and Stacey easily forms supportive relationships with others.
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Tracy has over 20 year’s experience working in NHS settings as an Occupational Therapist, and more recently within a secondary school supporting students with specific medical needs and as part of the inclusion team. Working across a variety of setting but always working in a client centred goal and rehab focused way. Her skills as an OT promote client centred goal focused rehabilitation programmes working towards the maximum potential for her clients. Tracy is registered with HCPC and a member of the Royal College of Occupational Therapists. She promotes a good work life balance enjoying long walks and socialising with friends and family.
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Lynne has over 25 years experience as an Occupational Therapist. She began her career working within hospital and residential settings then in 1992 specialised as part of a Resettlement team repatriating Adults with Learning Disabilities onto the Wirral. Then in 2003 Lynne joined the clinical team at a residential Brain Injury service in Liverpool specialising in the Rehabilitation of Adults with an Acquired Brain injury where she worked for 16 years. She has extensive experience as a Specialist Neurorehabilitation Occupational Therapist working with clients and families providing clinical support and bespoke rehabilitation programmes for a case load of individuals who have a variety of highly complex needs including physical, cognitive and behavioural difficulties following an acquired brain injury. Lynne’s specialist skills include working closely with Psychologists interpreting standardised cognitive testing against functional daily living performance and assessing and reporting on motor and process skills in relation to daily living activities, including the assessment of cognition through functional activity. Throughout her career Lynne has gained significant experience in the assessment and provision of specialist equipment including wheelchairs and seating and has worked closely with architects and builders in the design and adaptation of properties to meet the needs of individuals with complex disabilities. She has additionally led in the design and creation of multi-sensory environments and developed behavioural observation recording tools to audit the efficacy of this intervention. Lynne has specifically valued working closely with families and carers over the years supporting them to adjust to the significant changes that their relative may experience regarding their personality, behaviours, motor function and cognitive skills and has supported case managers and social workers in the assessment process to determine costings essential for supporting clients to live in the community or remain at home as independently as possible. Lynne is registered with the HPCP and is passionate about her career and role as an Occupational Therapist whilst managing a productive work/life balance. When not working Lynne enjoys a busy social life including being a member of a Community acapella group and she tries to keep active by going to yoga and not wasting her gym membership which she frequently does each month!
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Senior Support Worker Lead
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Charlotte joined the team in August 2022 as a Senior Assistant Case Manager. Charlotte has extensive experience working with patients with complex needs such as severe respiratory conditions, acquired brain injuries, orthopaedic and trauma and stroke patients through working for the NHS across Critical Care and Respiratory services. She has supported and rehabilitated people from being ventilator dependant through to being fit for discharge home, implementing the appropriate community or outpatient-based services to assist patients during their ongoing recovery.
Charlotte is incredibly motivated in achieving the best possible outcome for her clients, working to optimise their independence and quality of life wherever possible.
When she isn’t working, Charlotte enjoys Formula 1 and owns a classic car that she maintains herself.
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Assistant Case Manager
Mollie joined Active Case Management in 2023 as an Assistant case manager. Mollie has worked in healthcare since 2015. Starting at a daycare centre that specialise in providing a quality service for adults with learning/physical disabilities and Autism. Then in 2018 started working at Wigan Council Reablement being a support worker. Later 2021 moved onto being an Reablement Officer. Which involved working with individuals to observe, encourage and prompt the individual to learn new skills or re-learn skills they may have lost. Provide a short, intensive reablement service for people with disabilities and those who are frail and recovering from illness or injury, focusing on helping individuals to restore their optimum level of independence. Mollie would motivate individuals and support them to build confidence through identifying their goals and providing positive feedback about their progress and achievements. As an Reablement Officers, Mollie would work within multi-disciplinary teams to support the rehabilitation journey of individuals, promoting their independence, whilst liaising with the relevant services to facilitate clinical therapy needs under the guidance of occupational therapy/physiotherapists to support our individuals to meet their goals.
Mollie spends her free time taking her dogs out on long walks, spending time with family and friends.
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Olivia joined Active Case Management in January 2019 and completed her Business Administration Level 2 apprenticeship in March 2020. Olivia worked within the administration team maintaining our clinical records and keeping clients’ accounts up to date before progressing to Assistant Case Manager in September 2021.
Olivia spends her free time looking after her horses and spending time with her friends.
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Julie worked in private special needs education for 15 years as an Office Manager before joining Active Case Management in March 2019. Julie’s role is to provide proactive and planned support for Clinical Case Managers which acts in the best interests of the clients as well as being the first point of contact for support workers who work with our clients.
Julie loves family time, walking her dogs, Moto GP and a pint of San Miguel in her local ale house.
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Danny studied and completed an administration apprenticeship with us, before this, he attended Wigan & Leigh College, where he graduated with qualifications in Business Administration, Accountancy and Law. Danny ensures all our records are kept accordingly and maintains them to their highest standard.
In his free time, he likes to attend the gym and watch his local football team live.
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Data Entry Administration
Mack joined the team in January 2023 doing administration and making sure the office runs as smoothly as possible. Prior to working with us he studied an engineering qualification at Wigan UTC. Outside the office Mack is very sporty and enjoys going out with his friends. He is especially a fan of Liverpool and has been from a very young age.
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Data Entry Administration
Max completed a degree in Psychology at Liverpool John Moores University and shortly after graduating acquired a role as Data Entry Administrator. Max is responsible for ensuring that all relevant data and records are documented and maintained accordingly. In his free time Max enjoys socializing with friends and family, listening to music, and playing 5 a side football.
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Data Entry Administrator
Emily joined the team in August 2023 and provides administrative support to the team. Emilys responsibilities include recording information accurately on to our online systems and ensuring all information is stored accordingly.
Emily is a lovely young lady, full of enthusiasm and is fantastic at her job.
Emily when not working enjoys spending time with friends and family. Listening to music and walking her dogs.
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