Active Case Management, registered in England and Wales, takes your privacy seriously. We gather certain types of information about our website users and therefore, want you to understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it and how to correct or change it. You can access this privacy statement from the bottom of every page on our website by clicking the appropriate link. ACM Ltd may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from September 2020.
How and why do we collect information about you?
At certain points during your visit to our website, we may ask you to enter personal details such as your name, address, telephone number or email address. We will not use your data except to fulfil a request you make when disclosing those details.
We may collect information about your preferences both when you tell us what these are and by analysis of site traffic, including the use of IP addresses. (For further information, see IP Addresses below)
We will not sell, distribute, or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive, therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.
When you visit our website, we store web server logs which show your IP address. This gives us information such as which pages you looked at whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.
What if you think we have incorrect information, or you would like a copy of the information we hold about you?
You may request details of personal information which we hold about you under the new General Data Protection Regulation (GDPR) 2018. If you would like a copy of the information
held on you please write to Active Case Management Ltd, Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will correct any information found to be incorrect as soon as we are informed.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Please read the following information carefully before using our website. If you do not agree to be bound by these Terms, please do not use the website.
Changes to Terms
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
We are committed to safeguarding the privacy of our customers. We are happy for you to request a copy of ACM policy in relation to privacy and how we use any data you supply us.
If you are concerned that we have breached a privacy law or code binding on us, please send an email marked “Urgent” to the Data ProtectionLead,email@example.com. We aim to respond in a reasonable time (normally 24 hours). Our Data Protection Lead will manage your complaint and will give you additional information about how it will be handled.
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your request in an appropriate manner. For information on contacting the ICO please see their website www.ico.org.uk.
We make no representation that materials on our website are appropriate or available for use in locations outside the U.K. (including the Channel Islands and Isle of Man), and accessing our website from territories where its contents are illegal or unlawful is prohibited. If you choose to access our website from locations outside the U.K., you do so; on your own initiative and are responsible for compliance with local laws.
Access to our website
Messages sent over the internet cannot be guaranteed to be completely secure as they can be intercepted, lost or corrupted. We are therefore not responsible for the accuracy of the messages sent by email over the internet – whether from us to you or from you to us.
Due to the nature of the internet and the fact that your access to our website involves features outside our control, we are not responsible for any technical problems you may experience with our website. If you do experience technical problems, please use the ‘contact us’ facility on this website.
Unless we have clearly stated otherwise, all intellectual property rights are our property. These include (but are not limited to) copyright in the graphic images,
buttons, layout, and text contained in our website. You may not copy or distribute our website, except for your own personal use, in whole or in part, without our prior written consent. ACM marks referenced on our website are trademarks (registered or otherwise) which belong to ACM Ltd in England & Wales and/or other countries. You may not use such trademarks without our prior written consent. Other product and company names reproduced on our website may be the trademarks (registered or otherwise) of their respective owners.
You may not create a hyperlink to this website without our prior written consent. In order to provide you with the best web-based service, we have included within our website several links to other websites. We cannot be responsible for those websites and their content which are beyond our control and we make no representation as to their quality, suitability, functionality or legality and you waive any claim you may have against us with respect to such websites. Any links to other websites are not an endorsement or otherwise by ACM.
When accessing or using any service provided on this website, you may not post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, pornographic, profane, or otherwise objectionable information of any kind. This includes, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any national or international law.
Whilst we have taken all reasonable care to ensure the information contained within these pages is accurate, we do not guarantee the accuracy or completeness of any information contained on or provided in connection with our website. We are not responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with our website. You are responsible for the security of any data which you transfer to or from our website. We shall not be responsible for any loss or damage caused, directly or indirectly, by your use of our website or the information contained on our website. We disclaim all conditions, warranties, or other terms whether expressed or implied by statute, custom or usage relating to the information contained in or omitted from the service offered via our website.
Limitation of Liability
We shall not be liable for any direct, indirect, incidental, special, or consequential damages or for loss of profit or opportunity, whatsoever, whether in contract, tort or otherwise arising from the use of our website or the information contained on our website
the inability to use our website unauthorised access to or alteration of your transmissions or data third party services outside our reasonable control (including, but not limited to, telephone and browser services), whether such services are used by you to access our website or used by us to comply with your instructions. For the avoidance of doubt, this provision shall apply whether or not the relevant loss or damage arises by reason of our negligence. Nothing in these Terms should exclude our liability to you in the tort of deceit caused by our negligence.
You shall be liable to us for any loss we suffer as a result of your use of our website or any breach of these terms by you.
If a competent authority finds any or part of these Terms invalid, unlawful or unenforceable to any extent, we shall delete the relevant term or part from the remaining Terms which shall continue to be valid and enforceable to the fullest extent permitted by English law.
No act, omission, or delay by us shall be a waiver of our rights or remedies under these Terms unless otherwise agreed in writing by us. We may assign our rights and obligations under these Terms and upon such assignment we may be relieved of any further obligation to you under them. A person who is not a party to these Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce them but this shall not affect any right or remedy of a third party which exists or is available apart from under that Act.
These Terms are governed by and construed in accordance with English law, for our exclusive benefit should a dispute arise connected with you using our website, it shall be resolved through the exclusive jurisdiction of the English courts.
ACM Ltd Registered in England & Wales, April 1992 Registration No. ????
Communications may be monitored or recorded to improve our service and for security and regulatory purposes.
Copyright © 2020 Active Case Management Ltd. Registered in England & Wales Company No. ???????All rights reserved
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site or page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. ACM use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. ACM does not use cookie technology to collect Personal Information. www.allaboutcookies.org.
The user can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The Internet is a global environment and using the Internet to collect and process data can involve the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge our processing of data in this way. We will endeavour to protect all Personal Information collected through our website in accordance with our data protection standards.
Links to other websites
Our website may contain links to other websites of interest, once you have used these links to leave our website, we do not have any control over third party websites. We cannot accept any responsibility for the protection and privacy of any information which you provide whilst visiting third party sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. Employees, associates, and agents of ACM may be given access to any Personal Information which we collect, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees, associates and agents who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the website or to deal with requests which you submit to us.
We may use your personal information to send you promotional information about ACM and other information related to our industry.